Frequently Asked Questions

Want more info about shopping with us or consigning your dress? Here are some of our most frequently asked questions or contact us for more information.

What is consignment?

Consignment means we do not own the dresses that are in our store. Local brides and other bridal shops bring us their gowns for us to resell for them! It’s a 50/50 split once the gowns sell. Our inventory consists of dresses that are brand new, samples, and once wed gowns that have been dry cleaned.

Are appointments required?

Yes, dresses are available to try on by appointment. This way, we can ensure that there will be a dedicated bridal stylist to help you. Walk-ins are happily accommodated as space and staffing allows, so call our shop to see if we have any last-minute openings! Our shops are often tightly scheduled, so we ask your understanding if we’re not able to accommodate you without an appointment. 

Call or book online – and we’ll do our best to get you in! We do get cancellations, so spots may open up last minute! So be sure to continue to check back or ask to be added to our cancellation list!

What is the price range for your dresses?

Our dresses are offered off-the-rack and are available up to 20-60% off retail. Our dresses are priced based on the year, designer, style, retail price and condition. Our prices typically start at $500 with the majority between $700-$1,500. Most are available for under $1,500.

What sizes do you carry?

We carry a variety of sizes. Since our dresses are sold off-the-rack and we get new dresses in every week, the selection and sizes available can change depending on what sells and what we get in! Typically, at any given time, you can expect to see a variety of sizes 0-26 in stock, so we’re sure to have the perfect size for every bride! Feel free to call for more details on our current selection!

Do you carry plus sizes?

Yes! We carry a lot of plus size dresses! Keep in mind though, we’re a consignment store and can’t always control our inventory. So, from time to time, our store may be more limited in sizes 0-6 and 18+, compared to other sizes. But we do our best to work with stores and try to get more dresses in, so that we can have a good selection in all sizes for our brides! Our Seattle store typically carries dresses 0-26 and our Portland store typically carries dresses 0-30.

Are the dresses new or used?

Both! We carry brand new dresses as well as sample gowns from stores. More than 50% of our inventory are brand new, never worn down the aisle. We also carry once-worn wedding dresses that have been dry cleaned.

When should I start shopping for my gown?

We recommend starting to look for your gown about 6-12 months before your wedding. However, all of our gowns are sold off-the-rack, so if you’re on a shorter timeframe, we’re the perfect bridal store for you! We have helped lots of women find their perfect gown just 1-3 months before their wedding – and have even helped women find a dress less than a week before their special day! So if you are in a time crunch, come see us!

Help! My wedding is a month away!

Our bridal store is perfect for the last minute bride! Since you buy off-the-rack, you get to take home your dress that day! We help lots of women find their dream dress within 1-3 months before their wedding!

How do your appointments work?

You will have a personal bridal stylist who will guide you through your appointment. We’ll ask you a few questions about yourself and your wedding, try to get a basic idea of what you might be looking for, and then we’ll let you dive in! We like to let you browse through our gowns first and then your stylist may make suggestions to help you find your gown! Our stylists do not work on commission, so you can always be sure that our main goal is to match you with your perfect dress that’s within the budget that you are comfortable with.

How many people can I bring with me to my appointment?

Our shop is cozy and intimate so we suggest bringing the key people who will be supportive and those you need there to make your decision. We have found having 1-3 people is a good amount to have. Bringing anymore than 4 people can get a little overwhelming for the bride. Our Seattle store can accommodate groups up to 5 guests on any given day. Our Portland store can accommodate groups up to 3 guests on weekends and up to 5 guests during the week. If you’re wanting to bring a large group, please contact us ahead of time, so we can accommodate your group.

What should I bring with me and how should I prepare for my appointment?

If you have a strapless bra and/or shapewear that you are comfortable in, it can be very helpful. However, it is not necessary to purchase or bring if you do not want to. If you have already purchased your wedding shoes or have a pair with the approximate heel height, you can absolutely bring them to try on with your “favorite” gowns during your appointment. We do ask that you please limit the amount of makeup that you wear when you come to try on our gowns, as we want to be sure they stay as clean as possible. 

Can we bring champagne?

We don’t allow champagne in our shop, but luckily, both shops are located in a neighborhood, where there are many cute places within walking distance to grab a drink before or after your appointment.

Are children welcome?

Children are welcome, but parents please be aware that our shop is not safe for unsupervised small children and contains a number of potential hazards for toddlers, especially on busy weekends.

Do you do alterations?

We do not do alterations in-house. However, we will provide you with a list of trusted bridal seamstresses, who will take great care of you and your new gown! It’s best to assume that your gown will need some kind of alterations to make it fit you perfectly. The amount of work that needs to be done will determine the cost of your alterations. Typical alterations cost between $200-$600.

Do you hold dresses?

Yes, a gown may be placed on hold for three days with a non-refundable, non-transferable deposit of 10%.

Are photos allowed?

Absolutely! We know how important it is to “see” yourself in your dress!

What if I see a dress in Portland but I live in Seattle?

Our online gallery is to give brides an “idea” of what they might find in-store. While you may fall in love with a gown at a different store, we don’t transfer dresses between our stores. Its best to plan a trip to the shop where you’d like to visit or try on a specific dress. Each shop carries different dresses, so many brides shop at both locations to shop the widest selection possible, though there’s hundreds of dresses at each shop to choose from. New dresses are put out every week, so our inventory is truly ever-changing!

Do you accept refunds or exchanges?

No, since all of our gowns are sold “off the rack,” all sales are final. We do not offer any refunds or exchanges. We gladly accept cash and all major credit cards.

I own a bridal store and would like to consign multiple dresses.

Great! We love working with stores to sell off their samples! Please visit our Consign for Stores page to learn all about how we can sell off your samples! In short, we accept current styles in good condition and it’s a 50/50 split once they sell. We can pick up the dresses if you’re local or arrange to ship them if you’re out-of-state! Email us at to get started!

I have a dress to consign, how can I do that?

Great! We’d love to see if your dress is something we can add to our inventory! Please visit our consignment page to learn more about how to consign your dress! In short, we accept dresses that are 3 years and newer, dry cleaned and in good condition. Feel free to send us a photo at